Right of Withdrawal for Consumers
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
You have the right to withdraw from this contract within 14 days without stating any reasons.
The withdrawal period is 14 days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us (kce C/T/C Systems, a division of k/c/e Marketing GmbH, Ludwigstraße 33-37, 60327 Frankfurt am Main, info@museumsuferticket.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You can use the attached sample withdrawal form, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Commencement of performance and expiry of the right of withdrawal for digital content
The products we offer (MuseumsuferCard and Museumsuferticket) are provided exclusively as digital content or digital services and are available to you immediately after the conclusion of the contract or payment confirmation.
For contracts concerning digital content not supplied on a tangible medium, the following applies:
You expressly agree that we begin with the performance of the contract before the expiry of the withdrawal period.
You simultaneously confirm that you have acknowledged that by giving this consent, you lose your right of withdrawal upon commencement of the performance of the contract.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
Sample Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it.
To
kce C/T/C Systems
a division of k/c/e Marketing GmbH
Ludwigstraße 33-37
60327 Frankfurt am Main
Email: info@museumsuferticket.de
I/We hereby withdraw from the contract concluded by me/us for the provision of access to the following digital content:
(Description, if applicable, order number and price)
……………………………………………………………………
Ordered on: …………………
Name of consumer(s): …………………
Address of consumer(s): …………………
Date: …………………
Signature (only for notification on paper): …………………
